faq

How do I delete my account in the app?

dan farley

You can either simply delete your account in the App Settings > myGP Account > Account ownership and control section and follow the on-screen instructions.         How do I delete my account outside the app? You can email our Data Protection Officer at ig@iplato.com – Following your request for deletion, all of your myGP account data will …

MEDICATION

Thor Magnusson

NHS Prescription Delivery Ordering repeat prescription Medication reminders  

PROFILE AND PRACTICE DETAIL

Thor Magnusson

I need to update my details, how do I do this? My practice has changed, how do I update this information in the app? How can I view my practice details?

What has happened to myGP TICKet?

Frank Gresslin

Please be aware that myGP TICKet has been replaced with the NHS COVID Pass. To get an NHS COVID Pass please go to the NHS website

I need to update my details, how do I do this?

Frank Gresslin

If any of your information needs to be updated, including mobile number, you will need to do so with your practice first. You then need to Disconnect from the bottom of the Settings section and re-onboard with your new details.