In this section you will find everything related to Remote Consultations. This additional purchase feature, will allow your practice to conduct Video Consultations, direct patient messaging and manual signposting.
Preparation
Below is a list of all elements that are necessary to double check in advance of your Remote Consultation activation.
Consult Workflow
The Consult Workflow is the name given to the main area of the Remote Consultation section. In this area you can conduct manual signposting and direct patient messaging.
- How to access Consult Workflow
- How to use the main page
- How to filter appointments
- Using the appointment details page
- How to send a direct message to patient
- Flag an appointment
- Completing an appointment
Video Consultation
The Video Consultation feature will allow you to conduct live video calls with your patients from a remote location.
- What appointments can be held with Video?
- Starting a Video Consultation
- Options during Video Consultation
- Ending a Video Consultation
- Troubleshooting options during a Video
I have a problem
If you seem to be having technical issues with myGP Buddy, check out the below links for assistance.