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Please have a look at our Frequently Asked Questions, maybe someone had the same problem and got the right answer.

Frequently Asked Questions

Be aware

Please direct any queries about your health or appointments directly to your GP surgery. Our team is only able to assist with any problems or questions about using the myGP app.

We cannot book or cancel appointments on behalf of patients. If you would like to cancel an appointment, please do so through your practice or using the myGP app.


iPLATO Healthcare Ltd
One King Street London
W6 9HR