Repeat Prescriptions

Taking regular medication? You can order repeat prescriptions directly through myGP.

Manage your medication

  1. Select ‘My Prescription’
  2. Click on the medicine you need to order
  3. Simply follow the on-screen instructions

No more pointless trips to the surgery to pick up your prescription – have it delivered to a pharmacy of your choice or sent to your home in one click… okay maybe two clicks!

You can also set up medication reminders via the myGP homepage to ensure you remember to take each medicine as and when you need to.

Frequently Asked Questions


How does a repeat prescription work?


How do I get repeat prescriptions online?

Repeat prescriptions are available when your doctor wants you to receive access to medication on an ongoing basis, for example, for a long-term condition like high blood pressure or for the contraceptive pill.

Due to this, you don’t have to wait to book another GP appointment for your next prescription, preventing delays in your medication.

If you’re receiving a repeat prescription, this will be marked in your account by your GP, and you can simply request your next prescription from the myGP app. Your prescription will be delivered to your chosen pharmacy or home address, free of charge. You’ll need to register with Echo in the myGP app for home deliveries.

Firstly, you’ll need to find out your NHS online credentials, you can do this by contacting your GP via phone or email. You may need to show them ID and proof of address to verify your identity.

Secondly, select my prescriptions in the myGP app homepage and enter your information. If you don’t see this on the app, it means your GP surgery does not offer online repeat prescription services ordering via myGP.

If you’re worried about forgetting to take your medication, you can set up medication reminders in the myGP app by selecting add new reminder from the app’s homepage. You can choose the date and time for these medication reminders to occur.


How long does a repeat prescription take?

If you’re using an online pharmacy, such as our medicine delivery service, it can take 5-7 days for your prescription to be delivered, depending on how quickly your request is approved by your GP.

When requesting a prescription from your GP it is normally approved within a couple of days and is then sent to your pharmacy. You can expect to be able to receive your medicines within a week. If you need your prescription sooner you can contact your nominated pharmacy to explain the urgency and they will do their best to help you.

If you are using the Echo medicine delivery service and require your prescription sooner contact help@echo.co.uk once your prescription has been approved and they will send you a prescription code so you can pick up your prescription from a local pharmacy.


Do you have to pay for repeat prescriptions?

You need to pay the regular NHS price for your prescriptions unless if you are exempt. If you’re exempt, you can enter your exemption number when registering with an online pharmacy or when collecting your medication in person.


Do repeat prescriptions expire?

A repeat prescription must be initially dispensed within six months of the date printed on the prescription. Then, the repeat prescription is valid beyond six months according to the medicine’s directions.

Can I get a repeat prescription from a pharmacy?

You can collect your repeat prescription from any selected pharmacy, but you must place the order with your GP, either through an appointment or with the myGP app.


Are repeat prescriptions changing?

Yes — from 1st April 2020, you will no longer be able to order repeat prescriptions through your pharmacy or other dispensing contractors. You have to order repeat prescriptions from your GP surgery, which can be done through the myGP app. Find out more information on prescription collection.


Anything you need help with? Feel free to send a message to our support team
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