How do I delete my account in the app?

You can either simply delete your account in the App Settings > myGP Account > Account ownership and control section and follow the on-screen instructions.

How do I delete my account outside the app?

You can email our Data Protection Officer at ig@iplato.com

1. Following your request for deletion, all of your myGP account data will be deleted.
2. Certain data related to your app activity will be retained for 12 months to maintain service quality and enhance your experience.
3. Please note that your medical records are stored separately within your healthcare provider’s electronic healthcare system and will not be affected by this account deletion.