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Why are certain slots/clinics/clinicians not appearing in Custom Reminders?

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In your Custom Reminders section, you will be able to create customised Appointment Reminders from slots, clinics and clinicians on your clinical system.

What if you are not seeing a specific slot, clinic or clinician in the drop-down menu?

This will be due to that linked appointment type not having any bookings attached to it.

A slot, clinic or clinician will only replicate from your clinical system onto myGP Connect once it has been read as active slot by receiving a booking, if it is inactive, it will not pick up.

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