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Can I use the same Trigger Word across multiple campaigns?
When creating a Trigger Word for a Campaign Message, you will be unable to use two Trigger Words that are exactly the same on two simultaneous campaigns, the Save box will be unusable.
This is a precaution to prevent myGP Connect from sending an incorrect clinical code back to your clinical system.
For all active campaigns, keep your Trigger Words unique. Once a Trigger Word has expired, you will be able to use it on an alternative campaign.