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What is a message template?

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A Message Template is a manually created message that can be re-used at any given time (e.g. a Flu Vaccine Invitation).

They are different to automated messages. Automated messages remind patients of their appointment, Message Templates are created by a system Users and then must be sent out manually.

The benefits are:

  • Not having to create a manual message every time with sending
  • Being able to assign a Trigger Word message to message
  • Your message can remain consistent

 

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