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What if I need to reset my password?
If you have forgotten your password to log into myGP Connect, you can reset your password to regain access. Please follow these steps:
- Go to www.mygpconnect.com
- Click Forgot Password?
- Enter your email address and click Send
- It will confirm with a notification that Your password has been sent to your email address
- Access the automated email sent to your account. You will see the following message:
- Click on the URL link within the email to reset your password
- It will bring you back to myGP Connect:
- Input a new password and click Change Password
- You will then see a confirmation page stating Password Change Successful
- Click Back to login to return to your iPLATO system and log in using the new password
- If you have already completed 2-Step authentication and had selected Remember this device, then you will not have to do this again.
If you have not yet set up Muti-Factor authentication (MFA) then you will need to do so as you log back in.
Logging in with MFA for the first time
- Go to www.mygpconnect.com
- Enter your Username and Password
- Click Login
- You will be asked to select either SMS or email to receive a 6-digit authentication code (If you do not have a mobile number on your user profile you will not be given the option to use SMS)
- Once entered you will have completed your MFA 2-Step authentication
- To save time when you next log in, click REMEMBER THIS DEVICE, this will mean you do not have to complete MFA again for 90 days,