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How to exclude Automatic Reminders from sending out on weekends or holidays

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You are able to program Appointment Reminders from sending out on weekends and/or specific holidays. In order to action this, please do the following steps:

  • Log in to your myGP Connect system
  • Click on Settings found on the left-hand side menu
  • Click on Reminder Settings

Now refer to the sub-tabs on the page:

  • Click on Weekend/Holiday sub-tab

  • Click on Disabled in the Status field
  • Choose Enabled

Weekends have now been excluded. To set up a specific holiday to be excluded, follow these steps:

  • Click Add New to the far right of page
  • We will see the Add Exclusion pop-up box

  • Fill in the specific holiday in the Holiday Name field
  • Tick the Recurrence box if you wish this exclusion to repeat
  • Assign your holiday start date in the Exclusion From section
  • Assign your holiday end date in the Exclusion To section
  • Click Save

It will now appear as a saved entry in the Weekend/Holidays section.

TOP TIP: You can delete a Holiday entry by clicking on the delete icon to the far right of a saved Holiday Exclusion entry.

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