What is the criteria for a video call?

There are three methods available for you to offer Video Consultation appointments to your patients:

• You can allow patients to book into pre-planned Video Consultation slots in your Appointment Book, making these available to book in myGP app.
• You can generate a Video Consultation from any appointment that has been booked through your clinical system.
• Patients can also be contact directly through the Patient>Patient List section on your myGP Connect system.

In any scenario, in order for patient’s to be reachable via this feature, they must have the myGP app installed.