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What is the criteria for a video call?

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There are three methods available for you to offer Video Consultation appointments to your patients:

  • You can allow patients to book into pre-planned Video Consultation slots in your Appointment Book, making these available to book in myGP app.
  • You can generate a Video Consultation from any appointment that has been booked through your clinical system.
  • Patients can also be contact directly through the Patient>Patient List section on your myGP Connect system.

In any scenario, in order for patient’s to be reachable via this feature, they must have the myGP app installed.

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