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Examples of mail merges/variable fields

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Below is a selection of available Mail Merges/Variable Fields for using the messaging functions:

Variable fields for a Manual Message:

  • <firstname> – the forename of the patient (i.e. David). Can also be used in Manual messages and Appointment Reminders
  • <firstname2> – the forename of the patient truncated after the first space (i.e. David James will appear as David). Can also be used in Manual messages and Appointment Reminders
  • <surname> – the surname of the patient (i.e. Smith). Can also be used in Manual messages and Appointment Reminders
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