iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

How to switch-on automatic reminders

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Once your automatic Appointment Reminders have been enabled, your reminders will begin sending out at the set allocated times. The process to enable them is done by:

  • Go to Settings and click on bottom tab Gateway

  • Go to the Automated Reminders slider and click to ON

TOP TIP: All Appointment Reminders are switched off by default in the system to avoid sending double reminders to patients. Please manage Appointment Reminders in advance of switch-on.

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