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How to set up the Summary Report for cancelled appointments

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A Cancellation Summary Report is an automatically generated daily report that will summarise any cancellations your practice has on that day, or any appointments that requires a manual cancellation.

Look below for a visual example of this report:

In order to receive the Summary Report, you will need to assign it to a specific email address. Do so by following these specific steps:

  • Log in to your myGP Connect system
  • Click on Settings from the left-hand side menu
  • Select Cancellation
  • From the Cancellation page click on the sub-tab of Summary Report

  • From the Summary Report section, refer to the Status column
  • Now click on Disabled and choose Enabled
  • Then click on the Add New button to the right
  • This will bring up an Add Recipient Email pop-up box

  • Type in the Add Email field the selected email you wish to receive the Summary Report
  • Click Save, this will close the pop-up box and bring you back to the main page
  • Click Save once again on the main page and the assigned email address will appear in the main Recipient box


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