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How to send a reply from a patient reply within Inbox?

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All your patient replies are stored within the Inbox tab.

If you wish to reply directly to a patient’s message, do the following steps:

  • Refer to the Reply SMS icon to the right side of the message
  • Click on the icon
  • The Reply SMS pop-up box will appear

  • Type in your text reply within the Message field
  • Click Send
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