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Remote Consultation Overview

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In this section you will find everything related to Remote Consultations. This is an additional purchase feature and will allow your practice to conduct Video Consultations, direct patient messaging and manual signposting.

Preparation

Below is a list of all elements that are necessary to double check in advance of your Remote Consultation activation.

Consult Workflow

The Consult Workflow is the name given to the main area of the Remote Consultation section. In this area you can conduct manual signposting and direct patient messaging.

Video Consultation

The Video Consultation feature will allow you to conduct live video calls with your patients from a remote location.

I have a problem

If you seem to be having technical issues with Remote Consultations, check out the below links for assistance.

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