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How to exclude Automatic Reminder from sending out

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You are able to exclude an appointment from sending out an Appointment Reminder booked via a Session Holder, Session Clinic, or Slot Type. In order to action this follow these steps:

  • Log in to your myGP Connect system
  • Click on Settings on the left-hand side menu
  • Click on Reminder Exclusions

You have the option of selecting from three sub-tabs:

  • Excluded Slot Type: will allow you to exclude an appointment based on Slots
  • Excluded Session Clinic: will allow you to exclude an appointment based on Clinics
  • Excluded Session Holder: will allow you to exclude an appointment based on Clinicians

Please Note: If you are a Vision user, the Session Clinic section will not be available. For TPP/SystmOne users, the Session Clinic section only displays your branch locations. In order to exclude, follow these steps:

  • Refer to the Active box on the left
  • Double click on the appointment type you wish to exclude
  • This move over to the Excluded box
  • Click Save

TOP TIP: If an appointment type in the active box is marked with an * symbol, it means that Appointment Reminders have been already generated for them and are waiting to be sent. You can delete them in Outbox, or let them be sent before it is fully excluded.

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