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How to enable/disable Appointment Reminders via Slots, Clinicians or Clinics?

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By default all Session Holder, Session Clinic, or Slot Types from your clinical system, will be enabled to send out Appointment Reminders.

To manage your Appointment Reminders:

  • Log in to your myGP Connect system
  • Click on Settings on the left-hand side menu
  • Click on Exclusions

On this page you can customise reminders being sent based on the following tabs:

  • Session Holder Exclusion: will allow you to exclude an appointment based on Clinicians
  • Session Clinic Exclusion: will allow you to exclude an appointment based on Clinics
  • Slot Type Exclusion: will allow you to exclude an appointment based on Slots (this includes a unique feature to mark Sensitive Appointments)

To disable a specific Clinician, Clinic or Slot Type from sending out a reminder, simply:

  • Refer to the Reminders column to the right of the item
  • Click on the Bell icon
  • It will change from Blue to Grey, signifying it has been disabled

Please Note: If you are a Vision user, the Session Clinic section will not be available. For TPP/SystmOne users, the Session Clinic section only displays your branch locations.

Top Tip: By default, Exclusions will be switched to enabled. If you wish to disable, click the Activate the Session Holder Exclusions at the top of the page.

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