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How to manage Automatic Reminder to send out?

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By default all Session Holder, Session Clinic, or Slot Type from your clinical system, will be excluded from sending out Appointment Reminders.

To activate Appointment Reminder, do the following steps:

  • Log in to your myGP Connect system
  • Click on Settings on the left-hand side menu
  • Click on Reminder Exclusions

You have the option of selecting from three sub-tabs:

  • Excluded Slot Type: will allow you to exclude an appointment based on Slots
  • Excluded Session Clinic: will allow you to exclude an appointment based on Clinics
  • Excluded Session Holder: will allow you to exclude an appointment based on Clinicians

Please Note: If you are a Vision user, the Session Clinic section will not be available. For TPP/SystmOne users, the Session Clinic section only displays your branch locations.

In order to activate, follow these steps:

  • Refer to the Excluded box on the right
  • Double click on the appointment type you wish to activate
  • This will move over to the Active box
  • Click Save

TOP TIP: If you wish to re-exclude an appointment type at a later point, and the entry in the Active box is marked with an * symbol, it means that Appointment Reminders have been already generated and are waiting to be sent. You can delete them in Outbox, or let them be sent before it is fully excluded.

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