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Where is the message Outbox located?

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If you wish to reference any In Queue messages, you can find them within the Outbox section.

To access this section, do the following steps:

  • Log in to your myGP Connect system
  • Click on Messages found on the left-hand side menu
  • Click on Outbox

Any In Queue messages will appear below as an entry with the information broken down in information columns.

  • Last Name: the patient’s surname
  • First Name: the patient’s first name
  • Client ID: the patient’s ID number from your clinical system
  • Mobile Number: patient’s registered mobile phone number
  • Sender: which myGP Connect user created message
  • Date/Time: the date and time of when the message was received
  • Type: if message is a manual or automatic message
  • Edit (pen-and-paper symbol): allows you to edit the message
  • Delete tick box: allows you to delete message

TOP TIP: You can delete or edit an In Queue message up to 1 hour before its assigned sending time.    

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