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What are the button options during a video call?

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Once a Video Consultation has begun, you will have a number of action buttons to use during call.  On the bottom row you have four action buttons to use, from left to right:

  • Speaker: mutes the patient’s audio on your computer
  • Microphone: mutes your microphone
  • Camera: Stops your webcam feed
  • Hang Up: for ending the Video Consultation.

Except for the hang up option, the rest of the actions are toggles. Press to activate the option, and click again to deactivate the option.

TOP TIP: it is always good practice to advise a patient that you are going to put them on mute, stop your video feed, or to end the Video Consultation. This way, the patient always knows what is happening.

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