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What are the button options during a video call?

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Once a Video Consultation has begun, you will have a number of action buttons to use during the call.  On the bottom row, you have four action buttons to use, from left to right:

  • Camera: Stops your webcam feed
  • Microphone: mutes your microphone
  • Share: Clinican can share their screen with the patient
  • Record: The clinician can record the video consult (the patient cannot do this)
  • Chat: Opens a chat window that can be used to communicate via text with the patient
  • Hang Up: for ending the Video Consultation.

Except for the hang-up option, the rest of the actions are toggles. Press to activate the option, and click again to deactivate the option.

TOP TIP: it is always good practice to advise a patient that you are going to put them on mute, stop your video feed, or end the Video Consultation. This way, the patient always knows what is happening.

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