iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

What is the Message Confirmation Summary?

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When on the final steps of creating a message in myGP Connect, you will be presented with the Message Confirmation Summary pop-up box.

This pop-up appears after you click on Confirm to Send on the Sending Options page.

This pop-up breaks down important information concerning the message you are about to send. Below we briefly summarise each column for your understanding:

  • Message: this column displays the message you will send out
  • Message Length: this displays your total character count for the message
  • Recipients: this displays how many recipients will recieve the message
  • Current Credits: how many credits you currently have
  • Credit After Sending: how many credits you will have after sending the message
  • Scheduled Delivery: displays when the message will be sent
  • Attach surgery details to message: if surgery details option has been included in the message
  • Default Read Code: the clinical code for SMS Outgoing – Manual
  • Custom Read Code: if you assigned a clinical code to the message, it will display here
  • Reply Email: the email assigned to the messages response

TOP TIP: If you wish for this summary to be sent to the assigned Reply Email address, simply tick the box of Send copy of the summary to Reply Email

 

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