iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

How to log in/log out

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This article covers how to log in and log out using the Buddy toolbar.

How to log in

  • Open the myGP Buddy desktop app
  • Enter your username and password
  • myGP Buddy will open and be ready to go

Please note: on your first use on a new PC, you will need to accept a permission popup or yellow notification banner to allow myGP Buddy to connect to your clinical system.

How to log out

  • Click on the myGP logo from the toolbar
  • Select Log Out
  • You will prompt back to the Log in screen for a new User to enter their details

Don’t have a login?

You will need to have a myGP Connect login to access myGP Buddy.
Speak to a member of staff that manages myGP Connect for your practice, they will be able to add an account for you.
How to add users to myGP Connect

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