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How to create a message template for Flu Campaign

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This section provides a list of examples templates you can refer to when sending out your seasonal flu invites. Any text within the templates that will need to be manually changed by your practice, is marked in BOLD.

Please Note: These are only template suggestion and all are under 160 characters in length.

TOP TIP: If you use a template and make changes, please check your new character count before sending.  

Pre-Invite Instructions

(surgery name) will be inviting you to a flu jab soon.  Please do not call the practice beforehand.  Please wear a face mask when you attend the practice  

All Patients

General Flu Invite

(surgery name): Dear <firstname2>, you are eligible for a free Flu jab. Call the practice on xxxxxxxxxx to book an appointment. Text back DECLINE to refuse

Alternate Flu Invite

(surgery name): Flu can be serious. Please call us now on xxxxxxxxxxx to book your appointment for a FREE flu jab or text back DECLINE to refuse

Follow-up Message

(surgery name): You are eligible for a flu jab but are yet to have it. Pls call xxxxxxxxx to book or text back DECLINE to refuse

Invite Without Trigger Word

(surgery name): Dear <firstname2>, you are eligible for a free Flu jab. Call the practice on xxxxxxxxxx to book an appointment  

Invite For Walk-In Clinic

(surgery name): Dear <firstname2>, you are eligible for a free Flu jab. Please attend our open walk-in session on DD/MM from 2pm to 4pm  

Invite to a Parent/Guardian (For Under 16s)

(surgery name): Dear Parent/Guardian, your child is eligible for a free Flu jab. Call on xxxxxxxxxx to book an appointment. Text back DECLINE to refuse  

At Risk Groups

16-64 At Risk

(surgery name): Dear <firstname2> Flu can be a serious even if you are fit & healthy. Please call xxxxxxxxx for a flu jab appt or text back DECLINE to refuse

65 and Over

(surgery name): Dear <firstname2> Flu can be a serious even if you are fit & healthy. Please call xxxxxxxxx for a flu jab appt or text back DECLINE to refuse

Pregnant Cohort

(surgery name): Pregnant women are at increased risk from Flu. Call xxxxxxxxx for a free flu jab appointment or text back DECLINE to refuse  

Flu Invite – Call/Recall

myGP Version

(surgery name): Dear <firstname2>, you are eligible for a free flu jab. Book your appointment via the myGP app or reply DECLINE to refuse

SMS Version

(surgery name): Dear <firstname2>, you are eligible for a free flu jab.  To book, download the myGP app www.mygp.io/app or text back DECLINE to refuse  

Covid Requirements Reminder

(surgery name): Dear <firstname2>, please wear a facial covering when at surgery and follow guidelines given when receiving your flu jab. Thank you  

Patients With A Carer

(surgery name): Dear <firstname2>, if you need to bring someone with you to your flu jab, please inform reception when you arrive at the surgery.  Thanks (surgery name): Dear <firstname2>, if you need to bring someone with you to your flu jab, please call us on xxxxxxxxx to help us arrange your appointment. (surgery name): Dear <firstname2>, if you want someone with you at your flu jab please limit to 1 person to keep social distancing at the practice. Thanks  

Barcode Appointment

(surgery name): Dear <firstname2>, please bring your barcode letter with you to your flu jab.  If you do not have this letter you will be asked to rebook  

Appointment Change

(surgery name): Unfortunately, we have had to change your flu jab on DD/MM to DD/MM If this is not convenient, please ring xxxxxxxxxxx to rearrange (surgery name): Due to unforeseen circumstances, we have had to cancel your flu jab on DD/MM, please ring xxxxxxxxxxx to rearrange

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