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Where is the message Inbox located?

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All patient replies to outgoing messages from your myGP Connect system are found in the Inbox section. To find this section, follow the next steps:

  • Log in to your myGP Connect system
  • Click on Message found on the left-hand side menu
  • Click on Inbox

On this page, you will be able to see any patient replies stored below. The message information is split into the following columns:

  • Last Name: the patient’s surname
  • First Name: the patient’s first name
  • Client ID: the patient’s ID number from your clinical system
  • Mobile Number: patient’s registered mobile phone number
  • Date/Time: the date and time of when the message was received
  • Message Received: the patient’s reply message


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