iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

How to use the in-call chat during video consultation?

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Once a Video Consultation has started, a user will have several tools available to them.

One of these options is to create an in-chat text with patients or other participants, in order to action this, please do the following once call has started:

  • During call click on the Chat icon from the lower tools

A chat box will appear on the right side of the screen:

  • Type in text message you wish to send to participants
  • Hit Send when ready

The text message will record in the chat boxe’s history, as well as appear on participants screens. They have the option to reply in a similar manner.

 

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