How to un-archive a Triage Request?

Any Triage Requests can be archived in order to organise older enquires off the Triage inbox area. If a request has been archived but you wish for it to reappear, you can make it visible again.

In order to action this, please do the following steps:

• Log in to myGP Connect

• From Home page click on the Messages tab
• Select Triage Request within the Inbox subsection
• This will bring you to the Triage Request page to monitor requests:

• Refer to the Show archived messages box in the upper filters
• Tick box, then press Apply
• Request will appear in the list again

In order to make the request permanently visible, click the Unarchive button from the Archive column of the request.