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How to send a message with attachment that a patient can respond to

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This article describes how to send a message using the iPLATO toolbar.

  • Select a patient from your clinical system
  • The toolbar message function will automatically become enabled
  • Select the toolbar Message icon

  • This will then open up the Messaging pop-up

  • Confirm that recipient’s Phone number is correct
  • Type message in Write text here… box
  • To attach file press Attach File
  • Choose option of  Attach from Desktop or Attach from Clinical System
  • Select appropriate file from specific location and it will attach to message

  • Click Allow patient to reply once box, this enables a patient to respond
  • Click Send and Save

Please Note: Messages will keep trying to deliver for 72 hours – waiting for a phone to have mobile signal.

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