iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

How to mark messages as ‘Done’?

In order to mark a patient reply as done, will help archive and clean up the toolbar workspace. To mark as done, do the following steps:

  • Go to Inbox on toolbar:

Patient responses received within the iPLATO toolbar, by default will appear within the Open section of the Inbox:

  • Select the message you wish to mark as Done in the Open tab

  • Click Mark as done

The message will then leave the Open tab and be archived in the Done tab section

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