iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

How to install myGP Toolbar on a desktop

DOWNLOAD THE IPLATO TOOLBAR HERE

If you are in Wales

please CLICK HERE TO DOWNLOAD.

To install the iPLATO Toolbar, please press the above button – now that it is downloaded, follow the configuration steps as prompted

If your software deployment is controlled by your ICB, or you are unsure, please contact us and we can provide you with the right file for your environment.

If something goes wrong during the installation, please contact support and we will help you get set up.

In order to install the latest version of the iPLATO toolbar, please read the following information in advance:

Compatibility

  • Compatible with EMIS Web & TPP/SystmOne in England only

Installation Notes

Technical Requirements

Please check that your operating system is fully compatible with the iPLATO toolbar, you can double-check the tech specs by clicking here

1. EMIS Setup

  • You will need to configure your EMAS Manager for your users.
  • Each computer will require the product to be activated.
  • Additionally, please ensure Patient Care Messaging is activated.
  • Click here to follow the steps and set up your EMAS manager.
  • If you are in Wales, Click here for the steps to set up on your EMAS manager.

Please Note: if the toolbar is  installing in the background, pleases wait for it to complete, if it has not installed, you can action it manually

2. TPP/SystmOne Setup

After installing the toolbar and opening it, SystmOne will ask for your consent to approve a ‘third-party application’. Grant it access and it will then allow you to continue using the software.

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