How Can We Help?
How does a patient onboard using NHS Online Credentials?
With myGP app Onboarding, after a patient searches for their practice and myGP picks up that they are not
part of the easy sign in (Practice using PCM/Connect). They then will be asked to use their NHS Online Credentials.
Once correctly entered, they can access the myGP app after the following steps:
If they have issues entering details, the error response will link them to the myGP FAQ to provide further help.