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How do I send a patient a DNA message notfication?

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If your patient did not attend a booked appointment and you wished to send them a DNA notification using myGP Connect, below is an example template for a DNA message:

You did not attend your appointment today. Appts are in great demand & missed appts are very frustrating. Please, advise the surgery if you cannot attend. 

In order to send a similar message to patients, please follow these steps:

  • How to send 1 patient a message notification: click here
  • How to send multiple patients a message notification: click here

Please Note: the displayed message template for a DNA notification has been provided as a reference point.


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