How can I assign a user to a patient request?

Practices can assign a Connect user to a Triage category, however if they wished to assign a user to a specific Triage request on an individual basis, they can as well.

In order to action this, please do the following:

• Log in to myGP Connect
• From Home page click on the Messages tab
• Select Triage Request within the Inbox subsection
• This will bring you to the Triage Request page to monitor requests:

• Click on specific patient request

This will bring you to the myGP Triage Request Details page:

• Refer to Assigned User section
• Click on Assign User

• Click on the drop down menu and choose specific Connect user
• Click Add

This user is now assigned to this specific request and will receive an email notification that this has been actioned.