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How can I assign a user to a patient request?
Practices can assign a Connect user to a Triage category, however if they wished to assign a user to a specific Triage request on an individual basis, they can as well.
In order to action this, please do the following:
- Log in to myGP Connect
- From Home page click on the Messages tab
- Select Triage Request within the Inbox subsection
- This will bring you to the Triage Request page to monitor requests:
- Click on specific patient request
This will bring you to the myGP Triage Request Details page:
- Refer to Assigned User section
- Click on Assign User
- Click on the drop down menu and choose specific Connect user
- Click Add
This user is now assigned to this specific request and will receive an email notification that this has been actioned.