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How can I assign a user to a patient request?

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Practices can assign a Connect user to a Triage category, however if they wished to assign a user to a specific Triage request on an individual basis, they can as well.

In order to action this, please do the following:

  • Log in to myGP Connect
  • From Home page click on the Messages tab
  • Select Triage Request within the Inbox subsection
  • This will bring you to the Triage Request page to monitor requests:

  • Click on specific patient request

This will bring you to the myGP Triage Request Details page:

  • Refer to Assigned User section
  • Click on Assign User

  • Click on the drop down menu and choose specific Connect user
  • Click Add

This user is now assigned to this specific request and will receive an email notification that this has been actioned.

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