How Can We Help?
How can I assign a Triage request to a user?
Connect users have the ability to assign a Triage requests to another user if your practice have enabled the myGP Triage feature within Connect.
In order to action this feature, please do the following:
- Log in to myGP Connect
- From Home page click on the Messages tab
- Select Triage Request within the Inbox subsection
- This will bring you to the Triage Request page to monitor requests:
- Select the enquiry you wish to assign
- Focus on the Assign to user column and click on icon
- From the drop down, select the Connect user you wish to assign
- Click Ok on the consent pop-up box
- The enquiry will assign to the Connect user and they will be notified of this action via an email to their provided profile email