How can I assign a Triage request to a user?

Connect users have the ability to assign a Triage requests to another user if your practice have enabled the myGP Triage feature within Connect.

In order to action this feature, please do the following:

• Log in to myGP Connect
• From Home page click on the Messages tab
• Select Triage Request within the Inbox subsection
• This will bring you to the Triage Request page to monitor requests:

• Select the enquiry you wish to assign
• Focus on the Assign to user column and click on icon
• From the drop down, select the Connect user you wish to assign
• Click Ok on the consent pop-up box
• The enquiry will assign to the Connect user and they will be notified of this action via an email to their provided profile email