iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

How to enable Teenage Consent

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In order to enable the Teenage Consent option, please do the following steps:

  • Log in to your myGP Connect system
  • Click on Patients found on the left-hand side menu
  • Click on Patient List

  • Search your patient’s name in the Search field
  • Click Apply
  • Once you have found your patient entry, click on it
  • You will be taken to the Patient Detail page

  • Refer to the Teenage Consent switch
  • Click it on, it will switch from grey to blue

Now the patient will be able to be registered as a Dependent on their guardian’s app.

TOP TIP: You can filter patient’s that fall in the Teenage Consent category on the main Patient List page, by selecting the Teenage Consent box from the Quick Filter, and then pressing Apply.

Please Note: Once a patient turns 16, they will automatically be removed from the Teenage Consent category.

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