How to create a Trigger Word
To create a Trigger Word, first create a template with a assigned Trigger Word within the text. Please do the following steps: In order to create a template, follow these steps:
- Log in to your myGP Connect system
- Click on Campaigns found on the left-hand side menu
- Click on Templates
On this page, you will be able to create a template for an ongoing message. To create this, do the following steps:
- Click Create Template
- This will bring up the Manual Template Message pop-up box
- First click on the Add New Subject button
- This will clear the Select Template Subject field
- Name your template in this field (e.g. Flu Invitation)
- Then type in your template into the Message field
- Add a Trigger Word spelt in capitol letters within the message
- Click Save
Now with the template created, we can now activated the Trigger Word.
- Click on Campaigns found on the left-hand side menu
- Click on Trigger Words
From this page we can assign the formerly created Trigger Word a clinical code:
- Click Add New
- The Add Campaign pop-up box will appear
- Fill in the Campaign Name field (e.g. Flu Invitation)
- Fill in the Trigger Word (e.g. DECLINE)
- Assign the clinical code with the Read Code field
- The Read Code Term will automatically be filled in
- Click on the End Date
- From the calendar pop-up choose a appropriate date for the Trigger Word
- Click Save
This will activate your Trigger Word and save it as an entry on the main screen.
Please Note: If you run multiple campaigns simultaneously, make sure each campaign has a unique Trigger Word assigned to them. If active campaigns contain the same Trigger Word, it can complicate the clinical code sending back.
TOP TIP: You can reactive a Trigger Word at any point by giving it a new End Date.
