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How to create a Trigger Word

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To create a Trigger Word, first create a template with a assigned Trigger Word within the text. Please do the following steps: In order to create a template, follow these steps:

  • Log in to your myGP Connect system
  • Click on Campaigns found on the left-hand side menu
  • Click on Templates

On this page, you will be able to create a template for an ongoing message. To create this, do the following steps:

  • Click Create Template
  • This will bring up the Manual Template Message pop-up box

  • First click on the Add New Subject button
  • This will clear the Select Template Subject field
  • Name your template in this field (e.g. Flu Invitation)
  • Then type in your template into the Message field
  • Add a Trigger Word spelt in capitol letters within the message
  • Click Save

Now with the template created, we can now activated the Trigger Word.

  • Click on Campaigns found on the left-hand side menu
  • Click on Trigger Words

 From this page we can assign the formerly created Trigger Word a clinical code:

  • Click Add New
  • The Add Campaign pop-up box will appear

  • Fill in the Campaign Name field (e.g. Flu Invitation)
  • Fill in the Trigger Word (e.g. DECLINE)
  • Assign the clinical code with the Read Code field
  • The Read Code Term will automatically be filled in
  • Click on the End Date
  • From the calendar pop-up choose a appropriate date for the Trigger Word
  • Click Save

This will activate your Trigger Word and save it as an entry on the main screen.

Please Note: If you run multiple campaigns simultaneously, make sure each campaign has a unique Trigger Word assigned to them. If active campaigns contain the same Trigger Word, it can complicate the clinical code sending back.

TOP TIP: You can reactive a Trigger Word at any point by giving it a new End Date.  

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