Creating a new user account

Each staff member will each need a unique user account within myGP Connect system in order to log in to the toolbar. In order to create a new user, please follow these steps:

• Log in to your myGP Connect system
• Click on Settings from the left-hand side menu
• Click on Users

• To create a new user click Add New
• You will be brought to the Add User page

• Fill in all fields of user information
• We use Multi-Factor authentication (MFA) or 2-Factor authentication to log in
• It is important to add a Mobile Number as this is the best way to do MFA
• Job Title is an optional field and can be left blank
• Choose an appropriate Role
• Click Save, it will appear as a saved entry on the main page

The new user will then be asked to log in for the first time.  They will need to complete a 2-Step authentication when doing so.

Logging in with MFA for the first time

Go to www.mygpconnect.com

• Enter your Username and Password
• Click Login

• You will be asked to select either SMS or email to receive a 6-digit authentication code (If you do not have a mobile number on your user profile you will not be given the option to use SMS)

• Once entered you will have completed your MFA authentication

• To save time when you next log in, click REMEMBER THIS DEVICE