How Can We Help?

Contact Support

You are here:

Our dedicated Support Team is here to help you every step of the way.

Should you not be able to find what you need on our Help Centre, please do get in touch with us – we’re to help.

Have You Checked the Status?

You might be about to contact us about a known issue we are currently experiencing.

To save you time, we recommend taking a look at the Service Status page before contacting us.

You can also use this page to keep up to date on any live updates to an incident.

Need to Know How To Do Something?

We have a wealth of help content and how-to videos. If you’re not sure how to do something, check out our Help Centre.

View the Help Centre.

Log a Support Ticket

To log a support ticket, you can email us:

help@iplato.com

Emailing us will generate a ticket automatically. Let us know what’s up and where you are contacting us from.

We’ll take it from there!

Telephone Support

We provide a telephone support service, too.

Call us on:

+44 203 743 0060

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