preGP – Managing the Service For Your Practice
Now that you have the myGP preGP service activated, there are a few areas you should consider as part of the ongoing upkeep of the service. This will ensure your practice always gets the most out of preGP. Appointments Available Online in myGP PreGP works best when you have available appointments in the myGP app. […]
Benefits of preGP signposting
preGP™ is the Online Consultation solution from myGP Connect. Unlike other solutions, preGP does not attempt to “triage” or “diagnose” a patient. Instead, the service uses education to advise a patient of alternatives to a GP appointment, and empowers the patient to take action if they wish. preGP does not generate new tasks or workflow […]
preGP Deployment Process
At iPLATO Healthcare, we are experienced at deploying technical solutions into healthcare environments across the UK, and internationally. Our dedicated deployment team can fully implement myGP Connect services remotely, but we can also offer on-site training where required. The requirements for preGP are: Compatible clinical system (EMIS Web, Vision, SystmOne) myGP Connect myGP Below is […]
Can I use the same Appointment Reason across multiple signposts on preGP?
Your practice may add the same Appointment Reasons to a maximum of 2 Local Services in preGP. If you were to add a third, the last Local Service will not be signposted to a patient.
How many Local Services can I add in preGP?
Your practice can add as many Local Services in as they like. However, please aware that you can only add the same Appointment Reasons to a maximum of 2 Local Services. A patient can receive up to 3 signposts, however, if your practice has added the same appointment reasons to 2 local services, then the […]
Can you turn off the Fit Note signpost in preGP?
The Fit Note signpost is the sole signpost within preGP that can not be switched off, it is built into the system. If you have concerns about providing the Fit Note signpost to patients, please contact our Support Team.
Will preGP signposting work for dependents within a guardian’s myGP app?
Guardians can only book or cancel appointments for dependents in the myGP app. A guardian will not receive the preGP signposting for an appointment booked for a dependent, neither will the guardian be able to see any prescription information or medical history of the dependent.
What are the text character limits for preGP local services?
When filling out the information for a preGP Local Service, you have the following character limits: Name field = 45 characters Description field = 255 characters If you surpass the limit, it will cut off the text in the provided Local Service signpost that is presented.
What is the COVID signpost?
Due to the current COVID-19 pandemic, a COVID Signpost has been included in preGP. It is an notification that will pick up if a patient types in a COVID-related symptom for an Appointment Reason while booking via the myGP app. A few COVID-related symptoms according to the NHS are: coughing cough fever temperature high temp […]
What are Appointment Reasons?
When a patient using the myGP app books into an appointment, they will need to input an Appointment Reason before their booking is confirmed. The appointment reason field is obligatory for a patient to fill in for an appointment to be booked and confirmed. Appointment Reason are linked to specific preGP signposts, and will pick […]