iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

How to assign a patient with an Automatic Reminder in a different language

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If you have created a New Language Reminder, patients will still receive the default English Appointment Reminder until you assign the new language to them. To action this, please do the following:

  • Log in to your myGP Connect system
  • Click on Patients found on the left-hand side menu
  • Click on Patient List

  • Now search your specific patient up via the Search Box
  • Then click on your patient’s entry
  • This will bring you to their Patient Detail page

  • Refer to the Language section
  • Click on English
  • Any New Language options saved will appear here, select it

Now this patient will receive the New Language Reminder instead of the default English Appointment Reminder.

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