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Marking patient responses as Done

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If you wish to mark a patient’s message as Done, and therefore have it archived in the Done section, please do the following steps.

  • Click on Inbox icon on the Buddy toolbar:
  • This will bring you to the Inbox section:

  • Select the Open sub-tab from the above options
  • Select the patient message you wish to mark complete
  • This will open up the chat text history, select Mark as Done
Previous Saving Messages to Patient Records
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