Flu Campaign Help

Welcome to the Flu Campaign page. Here we will give you a step-by-step guide of sending out a Flu Campaign message, as well as general and advance prep information.


We provide FREE live webinar sessions for Flu Campaign messages. If you wish to attend our coming webinar sessions, follow the link below to book in for a suitable time and date.

If you are unable to attend, also available in this section is a Pre-recorded Video of the Seasonal Flu Webinar:

Click here to access our Webinar Hub page


In order to send out a Flu Campaign, you will need to prepare a few simple things in advance:

Step-by-Step Guide

Below is guide of how to create and send a Flu Campaign using myGP Connect. Each page covers the steps in a detailed text guide with screenshots, in addition to a Video Tutorial:


We have launched a new feature in the myGP app that allows patients to display a barcode of their NHS number within the app.

Click here to access more information on Barcode


If you have activated the myGP app and would prefer to send your Flu invite as a Call/Recall Campaign, follow the below link to find our step-by-step guide.

This will give patients the option of booking their appointment directly from the seasonal flu invitation they have been sent. You can also run multiple campaigns using this feature at the same time.

This will reduce the number of incoming calls into your practice and will also reduce the number of patients you need to contact to book their vaccination.

Click here to access our Call/Recall Help page

Post-Invite Checklist

In order to double check all the steps covered in sending a Seasonal Flu Campaign, please follow the link below:

Click here to access the Post-Invite Checklist

I have a problem

If you seem to be having technical issues with Appointment Reminders, check out the below links for assistance.


Additional Reading

Case StudiesLife at iPLATONews


Colorectal Cancer Screening Case StudyBreast Cancer Screening Case StudypreGP® Initial Findings Liverpool CCG Case StudypreGP® Health Economics Case StudyText Messaging Reminders for InfluenzaCancellations and Recycling Survey Case StudySlot Allocation to Improve the Patient ExperienceResponsiveness to Receiving Messages and Cancelling Unwanted Appointments