Frequently asked questions

Not receiving verification code – Sky Mobile customers

We are aware that Sky Mobile customers are not receiving text messages from myGP for their verification code and a number of other types of message sent by our parent company iPLATO.


This issue has been investigated and the root cause has been identified as an issue owned by Sky Mobile. We are working with Sky Mobile to resolve the issue.


Our apologies for the inconvenience this may be causing you.