Frequently asked questions

How do I sign in to the myGP app?

To get started with the myGP app, you need to first of all download it to your Android or Apple smartphone.



Download myGP

After you have downloaded the app, all you need to do is:


  • Enter your registered mobile number
  • Enter your date of birth
  • Search for your GP Surgery by name or postcode


If you need to use your NHS Online Credentials (Account Linkage Key and Account ID) then you will need to get these codes from your practice first.


Please tell them that you would like to start using their online services and need the codes to register. You can check on their website for more details on this.

If you have these Credentials at hand, you can select OK, enter your full name and codes and you’re in!



Any problems, get in touch with our support team.