We have worked with the NHS and the suppliers of the computer systems used at GP surgeries to ensure that medical records are downloaded securely.
We use NHS approved integration methods (APIs) to securely access and download your medical record.
We do not store your medical record on your phone, and it is not stored on our servers. Our technology only passes your medical record from your GP surgery and makes it view-able in the myGP app. Once you navigate away from your medical record or the myGP app, the information is removed from your smartphone.
Access to your medical record requires you to gain your NHS Online Credentials, where your photo ID is verified and a series of security codes is provided to unlock this feature.
You can choose for a passcode to be asked for when viewing your medical record in myGP.