Frequently asked questions

Information is missing from my medical record

When looking through your medical records in the myGP app, you may be expecting to see certain records which are not there.


The myGP app shows a limited version of what has been recorded in the clinical system by a healthcare professional. If you think something is missing or you require more details around a specific record, please get in touch with your practice.


As we are the app developers of myGP, we are unable to answer questions about the contents of your medical record.