Frequently asked questions

I haven’t received my SMS Code

If you have not received your 4 digit authentication code and you have been waiting on this page. Please go back in myGP and try entering your date of birth, mobile number and search for your practice again, prompting a new 4 digit authentication code to be sent to you.


Do this by selecting ‘Didn’t get the code?’, then selecting ‘Change Details’ and use the same details you used before.


Codes sent out later than 20 minutes after being prompted will expire.

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