Frequently asked questions

I can’t find my GP surgery on the map

Known Issue – this may relate to this known issue: unable to find practice using postcode.


About searching for your GP surgery


When looking for your surgery, using the below search option, it is important to use the name of your GP surgery’s main branch.

GP Surgeries can be structured with a main surgery and one or more branch surgeries.


We are only able to list the main surgery in our directory. For example, you may know your practice as William Road Health Centre. However, your practice is actually called Dr Smith and Partners.


If you are not sure what the formal name is for your surgery, we advise checking their website. This will usually be listed at the top of your practice’s website.


Should you have an issue finding the name of your main surgery, you can always contact our Support team and we will do our best to assist you.