Finding my practice on the map

Louise

Finding my practice on the map

When looking for your surgery, using the below search option, it is important to use the name of your GP surgery’s main branch.

GP Surgeries can be structured with the main surgery and one or more branch surgeries.

We are only able to list the main surgery in our directory.
For example, you may know your practice as William Road Health Centre. However, your practice is actually called Dr Smith and Partners.

If you are not sure what is the formal name for your surgery, we advise checking their website.
This will usually be listed at the top of your practice’s website.

If you are wishing to register with a new surgery you need to follow the below steps:

  • Go to setting
  • Scroll down, tap on the red button ‘Disconnect’
  • Close your app and open it again
  • Enter the right details and reconnect with your practice

Please note that by registering with the new surgery on the app, you will be creating a new account. You will need to request new NHS Online Credentials from your new practice, your health tracking won’t be transferred to your new account and medication reminders will be cleared.

Anything you need help with? Feel free to leave a message to our support team

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