Frequently asked questions

How to find your Online Credentials in Patient Access

If  already used your Online Credentials to register with Patient Access, you can use them again with myGP.


Patient Access Website


From the home screen, if you select your profile from the top right corner and select View Profile.



At the bottom of this page, choose My Practice.




Your codes will appear.




Patient Access Mobile App


Start by selecting More from the bottom menu bar.





Then select View Profile from the top.




Select My Account and then scroll to the bottom where you should see your Account linkage details, these are the codes required to start ordering prescriptions with myGP.