Frequently asked questions


How do I get my NHS Online Credentials?

If your practice does not use the myGP easy sign in, you will need to log-in with your NHS Online Credentials. Here is how to get them.

How do I sign in to the myGP app?

After you have downloaded the app to your smartphone, all you need to enter is your registered mobile number and your date of birth, find your GP Surgery and set up a passcode.   Make sure you have the correct mobile number registered with your practice before logging in.   NOTE: Please enquire with your practice