General

myGP Remote Consultation

Marketing general

The myGP Online Consultation solution from iPLATO allows you to transform the way you interact with patients. Not only does this help your patients to get access to the right care faster, it also allows your practice to optimise your resources by reducing unnecessary GP appointments. Everything you need to know Learn more about using Remote Consultation Learn about configuring …

myGP Connect Migration

Marketing general

Congratulations, you have moved over to myGP Connect, our next-generation platform replacing Patient Care Messaging. myGP Connect uses the latest technology, allowing us to bring you amazing new functionality and products. Our interface is modern, intuitive, and future-proofed. All of your settings and historical data is right where you left it. Whilst we have modernised the user interface, it is …

myGP Triage Help

Marketing general

myGP Triage allows you to place your current online consultation solution within the myGP app, making a digital front-door to all the services offered by your practice. Additionally, if you have preGP Care Navigation, patients will be shown your current sign-posting options in addition to being able to complete an online consultation. Please note: You should only add the website address …

myGP – Verifying patient ID with remote vouching

Marketing general

This article describes how to provide NHS Online Credentials, for use in the myGP app, by verifying a patient’s identity with remote vouching. Why use Remote Vouching? It is important during the current climate to minimise the number of patients being treated physically in GP surgeries. It is also vital to optimise the workload of NHS front-line staff, permitting patients …