Group looking at phone

iPLATO, Delivering Online Services

Linda

Background and Challenge Bay Medical Group is a large merged Practice covering 5 sites: Heysham Primary Care Centre, West End Surgery, York Bridge Surgery, Westgate Surgery and Morecambe Health Centre, supporting around 54,000 patients in total. The Practice is committed to ensuring patient satisfaction and strives to improve access to services for patients which includes the enhanced use of digital …